For part one of this story, see the previous blog post entitled “CenturyLink Triggers My PTSD” on this website.
Most Spiritual Readers,
I promised to do my best to keep you updated on new developments of the previous story “CenturyLink Triggers My PTSD,” and do I have news for you!
When my sister got a new job and moved to another city, I asked CenturyLink to put the bill in my name. Instead, CenturyLink chose to violate me multiple times. They opened a new account for me but did not close the old one. Then, service was upgraded from copper wire to fiber-optic because copper has become so expensive. The new service was connected to the new account. Meanwhile, the old technology was disconnected, but the billing was not. I was double billed and over-charged, and when I asked for the new account that I never authorized to be closed, my internet service was cutoff.
I talked to four people on the phone to get a technician out to the house to re-connect my internet service and try to straighten out this mess. Apparently, though, the consumer is to bear the cost of upgrading the technology against their will or need in a futile attempt to satisfy malicious narcissism and rapacious greed. In reality, the technology should be getting cheaper over time.
CenturyLink now sent me a bill for $219.08 for early cancellation of a service I never ordered or authorized or even wanted.
Even worse, CenturyLink set up a third account for which I have no idea what the terms or conditions are because I never asked for it or authorized it or ordered it or wanted it or anything.
This seems criminal because I called 866.450.6152 to cancel within the first 30 days as detailed in the cancellation policy below and my previous blog post entitled “CenturyLink Triggers My PTSD” on this website: